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Shipping, turnaround time, etc.
There were 5 articles found in this category:
Purchasing from Australia....customs and fees...
Australia is now the second largest market for our BetterThanDiamond products, and as such, we wanted to provide an overview of the total costs to purchase and import your order into Australia. 1) Shipping cost - the first and most obvious cost, the cost of shipping to Australia is added to you ...- How long until I receive my order?
The delay between when you place an order and when you receive it will vary based on what you are ordering. Loose stone orders for stones that are in stock normally ship within two business days. Items from the 'ready to ship' page usually ship in 2 business days or sooner. For all other items, ...
- How big or small can you size your rings? (ring sizing)
We can size our rings from as small as 3.25, to as large as 10 for women's rings. Please note that additional sizing charges of $50/size over size 8 will apply for platinum rings (as we have to add additional metal...thus for a size 10, there will be an extra $100 charge). Regarding ring size ...
- What is your return policy? = 40 day, any reason returns
Any purchase from BetterThanDiamond should meet or ideally, exceed your expectations. In the event it does not, *for any reason*, we are pleased to offer a 40 day return policy, applicable world-wide. We offer a full refund (less shipping charges) on all items returned in new condition except ...
- How do you package my order (I don't want people to know I ordered a simulant)?
All orders are shipped discretely, not only to protect your privacy, but also to minimize the chance of theft. Most orders are shipped using UPS supplied boxes (UPS colors and logo), with the actual tracking label listing the sender as either "BTD.com" or "BetterThan.com". It is also shipped ...