Any purchase from BetterThanDiamond should meet or ideally, exceed your expectations. In the event it does not, *for any reason*, we are pleased to offer a 40 day return policy, applicable world-wide.
We offer a full refund (less shipping charges) on all items returned in new condition except for orders with multiple loose stones (3% restock fee) and for rings that have been customized to your ring size (10% restock fee).
Full details of our return policy, including instructions on where to mail returns are here (or click the 'return policy' link under our 'questions' menu on the main website):
http://betterthandiamond.com/return.php