http://betterthandiamond.com/answers en-us http://betterthandiamond.com/answers ActiveKB NX support@betterthandiamond.helpserve.com Thu, 23 May 2013 11:25:19 PDT 20 http://betterthandiamond.com/answers/questions/48/ http://betterthandiamond.com/answers/questions/48/ Yes, our company is listed with the Better Business Bureau - you can check here:BetterThanDiamond.com BBB membershipWe are also members of the Jewelers Vigilance Committee, which seeks to uphold t ... Less Wright Sat, 17 Oct 2009 23:24:23 GMT http://betterthandiamond.com/answers/questions/35/ http://betterthandiamond.com/answers/questions/35/ Despite our best efforts, a small number of our items may have a pricing mistake or may be mispriced. (Normally this is caused by sudden pricing changes in the metals market, especially for platin ... Less Wright Sun, 02 Mar 2008 01:35:58 GMT http://betterthandiamond.com/answers/questions/15/ http://betterthandiamond.com/answers/questions/15/ Email is our optimal communication medium for a number of reasons:1)We sell worldwide, and time zone differences alone would create significant phone tag issues.2)Email allows us to clearly trac ... Less Wright Fri, 08 Sep 2006 00:53:51 GMT http://betterthandiamond.com/answers/questions/14/ http://betterthandiamond.com/answers/questions/14/ BetterThanDiamond.com has been in business as a continuous WA state corporation since 1994. We changed names in 2002 from PristineGems.com to BetterThanDiamond.com to emphasize our focus on the d ... Less Wright Fri, 08 Sep 2006 00:47:44 GMT