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#717124 - 02/29/12 09:29 PM Re: Anyone heard from DK recently? [Re: Ms.Canary]
Cattrail Offline
Connoisseur

Registered: 03/01/11
Posts: 1478
Yeah, I couldn't believe it. Of course, I had paid him for my rose gold band back before Christmas so he had worked with me before.


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#722324 - 03/15/12 07:38 AM Re: Anyone heard from DK recently? [Re: Ms.Canary]
labelo Offline
Mentor

Registered: 10/04/11
Posts: 803
Loc: US
Has anyone who has recently sent in a quote request heard back from him? He's usually so prompt, but it's been a couple of weeks and his assistant is back and I still haven't gotten a response. I resent my email two weeks ago so I hate to be a pain...


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#722326 - 03/15/12 07:40 AM Re: Anyone heard from DK recently? [Re: Ms.Canary]
KJMM Offline
Mentor

Registered: 07/19/11
Posts: 1031
Just go ahead and resend it. Or give him a ring on the phone. He probably thought he already responded or forgot to. I am guilty of that myself!


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#722328 - 03/15/12 07:45 AM Re: Anyone heard from DK recently? [Re: Cattrail]
KJMM Offline
Mentor

Registered: 07/19/11
Posts: 1031
Originally Posted By: Cattrail
I think we will see a price increase soon, there is a point when your work suffers if you can't keep up with demand so you have to up your prices to keep up the quality of service and work.


Please don't say that! =/

Price is his his number 1 competitive advantage. Yes he has others but price is his number 1.


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#722339 - 03/15/12 08:53 AM Re: Anyone heard from DK recently? [Re: Ms.Canary]
Olivejuice Offline
Connoisseur

Registered: 02/16/12
Posts: 1515
Loc: East Coast
Cat, I agree with you - he is very trusting. I bought a semi-mount ring from him on Monday and it's being delivered today (YAY). In that time he sized it and set a CZ in it before we make any changes to it. He sent it 2 day UPS but it's coming early. I of course paid for the ring (ebay) but I didn't pay for the sizing and he offered the to set his own CZ just so I could see the ring first. His customer service is nothing short of outstanding!!!!

When I initially emailed him with the the modifications I wanted, I told him how everyone on this forum absolutely loves him and his work. I was referred to him by so many people that I literally could not ignore it.


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#722529 - 03/15/12 03:51 PM Re: Anyone heard from DK recently? [Re: Ms.Canary]
Joyce Offline
The Florentine Diamond

Registered: 09/16/08
Posts: 5532
Loc: Pennsylania
I just received my final CAD's from him and emailed him that I'm ready to have him make my custom ring! smile

_________________________



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#722530 - 03/15/12 03:53 PM Re: Anyone heard from DK recently? [Re: Joyce]
MissKK Offline
Omniscient

Registered: 09/29/10
Posts: 2990
Loc: Snohomish, Washington
Originally Posted By: Joyce
I just received my final CAD's from him and emailed him that I'm ready to have him make my custom ring! smile


can't wait!!!

_________________________
I'm not always right, but I'm never wrong!

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#722532 - 03/15/12 03:55 PM Re: Anyone heard from DK recently? [Re: MissKK]
Joyce Offline
The Florentine Diamond

Registered: 09/16/08
Posts: 5532
Loc: Pennsylania
Originally Posted By: MissKK
Originally Posted By: Joyce
I just received my final CAD's from him and emailed him that I'm ready to have him make my custom ring! smile


can't wait!!!
I am VERY excited! This ring is going to be absolutely phenomenol! I just paid off my OEC moissy for the center stone and it was on the FedEx truck today but I missed the delivery. In fact, I should go there now and pick it up.

_________________________



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#722534 - 03/15/12 04:03 PM Re: Anyone heard from DK recently? [Re: Ms.Canary]
MissKK Offline
Omniscient

Registered: 09/29/10
Posts: 2990
Loc: Snohomish, Washington
I put in an early shot gun for this right joyce? although I have a strong strong feeling it will be a forever ring lol

_________________________
I'm not always right, but I'm never wrong!

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#722535 - 03/15/12 04:05 PM Re: Anyone heard from DK recently? [Re: MissKK]
Joyce Offline
The Florentine Diamond

Registered: 09/16/08
Posts: 5532
Loc: Pennsylania
Originally Posted By: MissKK
I put in an early shot gun for this right joyce? although I have a strong strong feeling it will be a forever ring lol
I think your instincts are right! LOL

_________________________



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