I have not tried to call. If I don't hear anything by tomorrow, then I will be calling. He is also re-setting my 8mm OEC moissy into the same style setting but 14k unplated white gold, as the other setting was silver and I am wearing it too often for that soft of a metal...anyway, he is supposed to show me a pink stone to set into the donut under the moissy and I have not heard anything about that either.