Email is our method of communication (in order to document and
track all
relevant details):
*For general
product questions, please consult our extensive online help
system here
*We do not do
any custom jewelry work - if it is not shown on our site,
then unfortunately we don't have it. You may wish to
work with one of our resellers
to have the specific jewelry piece you are after made for
you.
*For opinions on
products, jewelry, etc., please check our message
boards where we have lots of customers who can provide you
with feedback from their experience. Our message
boards are here.
Note:
If you are using a spam filter, please set it to accept
emails from betterthandiamond.com before
emailing us. Otherwise, we may respond to your email and you will not
receive it due to the spam filter vacuuming it
away.
Questions?:
Please
submit your question here
(You will receive an
automated response to verify that we have received your
enquiry. We try to respond to all enquiries within 48
hours, but we are not open on weekends or US holidays.
Please ensure your spam filter will not block emails from
BetterThanDiamond.com!)
Physical Mailing
Address:
BetterThan.com
1605 NW Sammamish Road
Suite 250
Issaquah, WA
98027 USA
