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Returning an item / request an RMA

To return an item, please verify you have read and understand our return policy and then simply:


Login to your account, and click on 'Completed Orders'.  To the right of each order is a button to initiate a return - click the relevant button, select the items you with to return and ideally, let us know the reason you are returning. 

We'll respond with your RMA number (RMA = return merchandise authorization) and the address needed to ship the return to us.  Ideally, we'd love to hear the reason for your return, but it is not required.  However, it is required that you obtain an RMA or the return will not be processed.  

*Please DO NOT call for an RMA.